Technology

Technology has dramatically changed the way business is conducted and how businesses operate. One thing that resonated from talking about technology stems from my HR interview. When asked how HR has changed over the last few years, she did not hesitate to say that technology was probably the biggest factor. For HR it has created new tools and challenges that they must deal with. For example, social media is a huge thing right now. For HR this means a lot of different things but a big use of social media in HR is for hiring and recruiting. Currently, in my organization HR uses social media to seek out the passive job seeker through sites such as LinkedIn. The HR department in my organization also handles all internal and external communications. Therefore, technology also has big effect on this aspect. For example, HR professionals are in the midst of developing a company blog which is a change from company newsletters. The HR professionals must adapt their skills to both understand from a technical standpoint how to leverage the different technological tools. Technology is also important to HR in that it can help both from a cost savings standpoint to a time savings standpoint. Using technology can help HR streamline processes so as to make them more cost and time efficient. A good example of this is employee self-service benefits page. Using technology to save HR and employees time can then free up those resources to focus on more important tasks.